On October 1st, 2023, I bought a headset from your store.Unfortunately, your product hasn't performed well because the headset is defective.The headset microphone is broken and the charger socket makes a strange sound when it charges, so it's not comfortable or smooth.To resolve the problem, I would like your company to take this headset for free and refund the 500 SAR I paid.I have enclosed copies of my records, including my receipt, delivery invoice, and photos of the broken headset.I paid 500 SAR for that headset and delivery.