o Engineering management is the critical bridge that connects technical expertise
 with the practical skills needed to lead and manage complex projects and teams.o This helps to track the financial health of projects and organizations and to make informed decisions 
about resource allocation.Controlling
 o Controlling involves measuring performance and comparing it to standards to 
ensure that work conforms to requirements and brings about the desired 
outcome.o They are responsible for the day-to-day operations of the organization, ensuring that 
tasks are completed efficiently and effectively, and that resources are used wisely.o If the organization is struggling to keep up with the pace of technological change, the project 
manager might implement new tools or technologies to improve efficiency and effectivenesso Imagine a world where innovative technology is developed but cannot be 
implemented effectively, or where brilliant engineers struggle to lead and 
motivate their teams.o This involves analyzing the data to determine whether the performance is meeting
 expectations or if there are any areas where improvements are needed.o For example, an engineering organization might adopt the ISO 9001 standard for quality
 management or the Six Sigma methodology for process improvement.Corrective Action
 o Addressing Communication Gaps:
 o Improving communication between team members or stakeholders.o If there is a breakdown in communication between team members, the project manager might 
implement new communication channels, encourage team members to communicate more 
frequently, or provide training on effective communication skills.o It's about utilizing engineering knowledge to create real-world solutions, optimize 
resources, and drive organizational success.o They are visionary thinkers who set the direction for the organization, inspire others 
to achieve their full potential, and drive innovation.o Taking Corrective Action:
 o Adjust processes or procedures to improve performance.o This is a useful method for identifying bottlenecks and improving efficiency.o This helps to monitor the stability of processes and detect any deviations from expected 
performance levels.This may involve:
 o Adjusting Processes:
 o Making changes to the way work is done to improve efficiency or effectiveness.o For example, if a team is consistently falling behind schedule, the project manager might adjust
 the project plan by adding more resources, re-prioritizing tasks, or changing the schedule.30
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o Managers:
 15.o This is a critical function in engineering management, as it helps to ensure that 
projects are completed on time, within budget, and to the required quality
 standards.32
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 Lecture 01: What is Engineering Management
o Measuring Performance:
 16.o This can be done using a variety of tools, such as control charts, performance reports, and 
feedback surveys.o This may involve training employees, improving communication, or implementing new tools 
and technologies.Setting Standards
 o Standards should be clearly defined and based on:
 o Company Expectations:
 o What the organization expects from its employees and projects.o Best Practices:
 o Industry-accepted standards and methodologies for achieving quality and efficiency.Measuring Performance
 o Performance can be measured in a variety of ways, including:
 o Time Study:
 o Measuring the time it takes to complete a task.o Rating Scales:
 o Assessing performance against pre-determined criteria.o Financial Metrics:
 o Using financial measures (e.g., cost, revenue, profit) to assess performance.Corrective Action
 o Corrective action involves taking the necessary steps to correct any deviations
 from established standards.o Re-Training Employees:
 o Providing additional training or guidance to improve skills and knowledge.o If employees are consistently making mistakes or failing to meet performance standards, the 
project manager might provide additional training or coaching.o Implementing New Tools or Technologies:
 o Introducing new tools or technologies to enhance performance.o This is where engineering management comes in, providing the framework for 
success.3
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 Lecture 01: What is Engineering Management
2.Leader vs. Manager
 o Focus on daily operations and efficiency.o They buy into a vision, follow directions, administer innovation, look inside the 
organization, get work done, solve problems, and effectively use resources.Dr. Iyad Zoukar
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 Lecture 01: What is Engineering Management
16.o Standards should be specific, measurable, achievable, relevant, and time-bound (SMART).33
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 Lecture 01: What is Engineering Management
17.o For example, a company might have standards for communication, teamwork, and ethical behavior.34
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 Lecture 01: What is Engineering Management
18.o Control Charts:
 o Tracking data over time to identify trends and patterns.35
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 Lecture 01: What is Engineering Management
19.36
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 Lecture 01: What is Engineering Management
19.o Leaders:
 o Focus on long-term vision and inspire others.o Setting Standards:
 o Establish clear expectations for performance.o Comparing Results:
 o Identify deviations from standards.o Customer Requirements:
 o What the customer needs and expects from the product or service.Controlling
 o Track actual results and compare them to standards.o For example, a customer might require that a product meet specific performance standards or be 
delivered within a certain timeframe.o This can be used to evaluate employee performance, project progress, or product quality.o They look outside the organization, set the work, bring change, and set standards.