Channels of communication
A communication channel is a medium or pathway through which information is transmitted between
individuals, groups, or entities.Negative Impact on Morale: False or negative grapevine messages can create
anxiety and distrust among employees, affecting overall morale and productivity

Verbal communication is when we communicate our message verbally to whoever is
receiving the message.Internal communication: Internal communication is the process of exchanging information
among people of different levels or internal participants within the organization
The two major channels of communication are the Formal and informal
Formal Channels of Communication
Formal communication is the process of exchanging information by following the prescribed or
official rules, procedures, systems formalities, chain of command etc.Problems and grievances are redressed
The two major channels of communication are the Formal and informal
Grapevine/Informal Communication
Along with the formal channel of communication every organization has
an equally effective channel of communication that is the informal
channel often called grapevine, because it runs in all
directions--Horizontal, Vertical, Diagonal.It flows around and wherever people get together in groups 
Upward Communication:
Upward communication moves from the subordinates to the superiors and continues up to the
organizational hierarchy.Advantages of Grapevine Communication:

Unreliable: Grapevine communication often involves rumours and unverified
information, leading to inaccuracies and misunderstandings.It can encompass various forms, such as verbal, written, visual, or nonverbal methods, and may include both formal and informal avenues.Informal Channels of Communication
Along with the formal channel of communication every organization has an equally effective channel of
communication that is the informal channel often called grapevine, because it runs in all
directions--Horizontal, Vertical, Diagonal.It's like the social network of informal
communication in a workplace

Rapid Transmission: Grapevine communication spreads information quickly,
especially in situations where formal channels may be slow.Social Bonding: Grapevine communication fosters social bonds within groups,
contributing to a sense of camaraderie and shared understanding.Such messages can be
communicated through gesture; body language or posture; facial expression and
eye contact; object communication such as clothing, hair styles or even
architecture; symbols and infographics.Speech may also contain non-verbal
elements known as paralanguage, including voice quality, emotion and speaking
style, as well as prosodic features such as rhythm, intonation and stress.The grapevine refers to the informal communication network within an
organization, where information, gossip, or rumours are transmitted
from person to person.It's often characterized by its informal and
unsanctioned nature, spreading throughout the organization regardless
of official authority channels.Supplements Formal Communication: It can fill gaps left by formal channels,
ensuring information reaches individuals who might be left out.Feedback Mechanism: Provides feedback on how information is perceived among
employees, offering insights into the organizational climate.Word Interpretation Barrier:
People ascribe diverse meanings to the same word, hindering effective communication.Communication channels play a
crucial role in facilitating the exchange of information within organizations and other social contexts.Likewise,
written texts have non-verbal elements such as handwriting style, spatial
arrangement of words, or the use of emotions.Distortion of Facts: Information may be altered as it passes through various
individuals, leading to a distorted version of the original message.2.3.4.?