Explain the methods that hotel employees can use to address customer complaints    

1- Direct denial method: This method is suitable for situations in which the objection may or may not be based on a valid basis, and frankness is the correct way to respond, as if a guest objects to the harmful effects of consuming his drink, and these harms do not exist, so he responds to him, but with taste and decency.7- S They Mou



8- Be

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price

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