Stating and Restating the problem • The problem statement and restatement technique also helps evolve the understanding of the problem. • First write a statement of the problem, no matter how vague. • Then use various triggers محفزات to help identify the true problem. • The triggers are: • Place emphasis on different words in the statement and ask questions about each emphasis. • Replace one word in the statement with a substitute that explicitly defines the word to reframe the problem.