### Concept Map for Principles of Management and Organization BUS 112

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#### 1.Key Concepts in Chapter 1

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##### **The Organization**
- **Definition**: Social entity with boundaries working to achieve common goals
- **Components**:
  - Social entity
  - Conscious coordination
  - Goals

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##### **Management Concept**
- **Definition**: Planning, organizing, leading, controlling
- **Objectives**: Achieving goals efficiently and effectively
- **Processes**:
  - Planning
  - Organizing
  - Directing/Leading
  - Controlling

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#### 6.Managerial Roles and Skills

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##### **Managerial Roles**
- **Interactive**: Relationships and contacts
- **Informational**: Receiving and transmitting information
- **Decision-making**: Based on informational and interactive roles

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##### **Managerial Skills**
- **Technical skills**: Use of specific knowledge and methods
- **Analytical skills**: Diagnose and assess situations
- **Decision-making skills**: Identify problems and causes
- **Interactive skills**: Work and understand others
- **Cognitive skills**: View the organization as a whole
- **Communication skills**: Receive and send information

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#### 8.Performance Measurement
- **Efficiency**: Resource-result relationship
- **Productivity**: Output to input ratio
- **Effectiveness**: Achieving goals efficiently

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#### 12.List of Topics
- **1st Week**: The concept of management and its fields
- **2nd-3rd Weeks**: The development of management thought
- **4th Week**: Planning
- **5th Week**: Decision making
- **6th Week**: Organization
- **7th Week**: Administrative leadership, motivation and incentives
- **8th Week**: Administrative communications
- **9th Week**: Controlling

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