You are a newly appointed Employee Relations Officer for 'Green Trends', a chain of
garment stores in the Kingdom of Bahrain.Issues included delays in crediting of salaries as well as strict policies that punished
poor performers with salary deductions.The brand is popular among the younger generation for
selling eco-friendly clothing using organic cotton, ethical production techniques and
for having a focus on recycling and a zero-wastage philosophy.Green Trends has stores across the country in Manama, Hidd,
Muharraq, Juffair and Riffa.Staff also felt stressed due to continuous
monitoring of their movements in the stores using CCTV cameras.Some of the store
managers were being accused of discrimination in assigning job roles and promotions
for better pay.The turnover rate of sales-persons was very high across the
outlets in Bahrain.You are expected to develop and maintain a
culture of trust by aligning the management strategies with the needs of the staff.You
will be involved in dealing with employee conflict and dispute issues to resolve or
minimise them.After joining the head-office in Manama, you found there were some major staff issues
that needed to be resolved.On the other hand, the managers complained that some staff were notThe data showed that more than 55% of new sales-staff who joined
Green Trends, usually quit their jobs within less than an year.During exit-interviews
you found that the staff felt their concerns were not being heard by the management.