Lecture 2
Communication skills and types
This chapter includes:
oTypes of communication
o verbal communication skills
communication skills:
?Hearing stage : the stage at which the ear
is received for sound effect s and then the
ear as a hearing member begins to
respond to those sound effects in a
physiological mechanism without
disnguishing the meanings of those
sounds only.Visual pattern: The visual pattern communicates with the other
through the eyes, which is the person who sees the world around
it from images and eye vision; In dealing with others, it focuses
on visual objects such as images, views, different shows, colors
and the most important qualities: one of the qualities of a person
with a visual pattern is "speed in movement, speech or food. ? Auditory style: The hearing style depends on the sense of hearing
in its communication with others, is the person who sees the world
through permission and focuses on speech, phrases, words and
sounds; One of his qualities is slow movement and speech
influenced by the speed of sound his qualities: from the qualities of
the person with a slow hearing pattern in motion and speech
influenced by the speed of sound. ? Sensory pattern: depends on the sense of communication with
others, He is the person who sees the world through feeling and
sensations; When he tells a particular experience he meets it
through what he felt or felt; His speech is slower than the previous
two patterns, he senses the weight of responsibility more than
others, and, in A's qualities, he is slower than the visual and
auditory pattern ", and he builds his decisions based on feelings,
feelings and emotions; So his decisions are often ill-advised to
change feelings and emotions according to mental state.Mass communication: communication directed to a large,
heterogeneous audience of individuals who are often different in
their social classes, cultural level and professional positions and
unable to function as one unit or meet in one place in an orderly
and effective manner, characterized by prior organization,
strength of influence, diversity of subjects, attractiveness and
suspense.Verbal communication is the process by which individuals
interact together through voice signals and their phrases, words
or phrases, and is therefore a relationship between two parties to
transmit a message with a specific objective,
which is essential: oral communication and written
communication; Each section has the necessary skills to activate
the communication process. expression skills: an individual's ability to interpret (verbally and
behaviourally) his or her feelings, thoughts and opinions towards
persons and atudes around him or her and to claim the rights he or
she deserves without injusce or aggression, Where an individual's
expressive ability depends on his or her past experiences of dealing with
others.Collective Contact: occurs between a group of individuals or
friends so that their number is large to make a decision or solve a
problem; One person (consignor) and a group of listeners
(futures) may occur through public speeches or meetings,
characterized by unity of interest, low cost and appropriate
language.Cultural communication: communication between individuals
belonging not to a single culture but to different cultures; It
usually relates to values, customs, attitudes and behaviors and is
a direct and indirect communication type.Socend Verbal Communication
verbal communication
People's
patterns
Visual Style
Hearing Style
Feeling Pattern
effervescence its characteristics
skills
verbal
communica
tion
speaking and
listening
written
communication
Writing
Reading
expression
Effective
expression
skills
expression
skills
1- Definition: What does verbal communication mean?The skills required for
wrien communicaon include:
o Wring skill: The skill of focusing on grammar, wring mastery
without spelling errors and correct expression using appropriate words.oReading skill: The skill of idenfying words and leers and
transforming them into meanings and percepons in the individual so
that the real meanings of words reach without misrepresentaon or
distoron.Acve listener: a person who listens to the message with focus
and performs higher mental processes such as interpretaon and
analysis, composion, evaluaon and response.types of communication
cultural self-
inflicted public group personal
1- Two-sided communication ?: Between two individuals each
acts as sender and receiver at the same time as the other party
through verbal and non-verbal messages.Self-contact: is the communication centred on the individual
himself so that the individual himself is the sender and the
receiver at the same time; With contact party unit, honesty,
objectivity and lack of jamming.and judging their validity and hence responding to or
neglecng them.Definition of communication skills:
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