2.1 Top Management Support
The top management support has been identified as the most
important factor for the overall success of ERP
implementation.There is a connection between the organizational
culture, change management, user involvement and education
with the ERP implementation success.For instance, setting up a steering committee to
communicate and engage with the project team and employees
to ensure the relevant ERP project is in the right direction and
scope.The change management in an
organization should not be only focusing on the training of
individuals for the ease of transition and acceptance by the
users, it should also focus on future considerations for overall
culture of the organization.Top management should justify the investment of ERP
system by providing the necessary resources and adequate
time for the organization to adapt to ERP system.