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Organizational Behaviour (OB) studies how individuals, groups, and structures influence behavior within organizations to improve effectiveness. Understanding OB is crucial for navigating 21st-century workplace challenges and enhancing personal and professional life. OB draws from psychology (individual behavior), sociology (group dynamics and organizational systems), social psychology (interpersonal influence), anthropology (cultural impact), and political science (power dynamics). These disciplines contribute to understanding various aspects of organizational life, from individual motivation and job satisfaction to group communication and organizational culture. The Competing Values Framework (CVF) helps analyze organizational behaviors and beliefs based on internal/external focus and stability/flexibility, allowing leaders to understand and manage cultural shifts for desired outcomes. Organizations are defined as consciously coordinated social units with a common goal. Studying OB helps individuals understand themselves, work effectively in teams, and potentially pursue managerial or entrepreneurial roles.

Outline
• Whatis Organizational Behaviour?
• OB and Today’s Challenges in the
Workplace
• How Will Knowing OB Make a
Difference?
• OB: Making Sense of Behaviour in
Organizations
• There Are Few Absolutes in OB
Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
Copyright © 2004 Pearson Education Canada Inc.
What is Organizational
Behaviour?
Questions for Consideration

1. Whatisorganizational behaviour?


2. What challenges do managers and employees face
   in the workplace of the 21st century?


3. How does knowing about organizational
   behaviour
   make work and life more
   understandable?
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Organizational Behaviour
   • . . . afield of study that investigates how
   individuals, groups and structure affect and
   are
   affected
   by behaviour within
   organizations, for the purpose of applying
   such knowledge toward improving an
   organization’s effectiveness.
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Why Do We Study OB?
   • To learn about yourself and how to deal with
   others
   • You are part of an organization now, and will
   continue to be a part of various organizations
   • Organizations are increasingly expecting
   individuals to be able to work in teams, at
   least some of the time
   • Some of you may want to be managers or
   entrepreneurs
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   What is an Organization?
   • A consciously coordinated social unit,
   composed of two or more people, that
   functions on a relatively continuous
   basis to achieve a common goal or set
   of goals.
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Contributing Disciplines to
   the OB Field
   • Organizational behavior is an applied behavioral
   science that is built upon contributions from a
   number of behavioral disciplines:
   • Psychology Science
   • Sociology Science
   • Social Psychology Science
   • Anthropology Science
   • Political Science.
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Added by Dr. R. Orban
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Contributing Disciplines to
   the OB Field -Psychology
   • Psychologyis the science that seeks to
   measure, explain, and sometimes change the
   behavior of humans and other animals.
   Added by Dr. R. Orban
   Psychology
   Learning
   
   Motivation
   
   Personality
   
   Emotions
   
   Perception
   
   Training
   Leadership effectiveness
   
   Job satisfaction
   Individual decision making
   
   Performance appraisal
   Attitude measurement
   
   Employee selection
   
   Work design
   Work stress
   Individuals
   Behavioural
   science Contribution Unit of analysis
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Contributing Disciplines to
   the OB Field -Sociology
   • Sociologistsstudy the social system in which
   individuals fill their roles; that is, sociology
   studies people in relation to their fellow
   human beings.
   Added by Dr. R. Orban
   Behavioural
   science Contribution Unit of analysis
   Sociology
   Group
   Organization system
   Group dynamics
   
   Work teams
   
   Communication
   
   Power
   Conflict
   Inter-group behavior
   Formal organization theory
   
   Organizational technology
   
   Organization change
   
   Organizational culture
   Contributing Disciplines to the
   OB Field
   Social Psychology
   • An area within psychology that blends
   concepts from psychology and sociology and
   that focuses on the influence of people on one
   another.
   Behavioural
   science
   Socialpsychology
   Contribution
   Behavioral change
   
   Attitude change
   
   Communication
   
   Group processes
   Group decision making
   Unit of
   analysis
   Group
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Added by Dr. R. Orban
   Contributing Disciplines to
   the OB Field
   Anthropology
   • The study of societies to learn about human
   beings and their activities.
   Behavioural
   science
   Anthropology
   Contribution
   Comparative values
   
   Comparative attitudes
   
   Cross-cultural analysis
   Organizational culture
   
   Organizational environment
   Unit of
   analysis
   Group
   Organization
   
   system
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Added by Dr. R. Orban
   Contributing Disciplines to the
   OB Field
   Political Science
   • The study of the behavior of individuals and
   groups within a political environment.
   Behavioural
   science
   Political Science
   Contribution
   Conflict
   Intra-organizational politics
   
   Power
   Unit of
   analysis
   Organization
   
   system
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Added by Dr. R. Orban
   Toward an OB Discipline
   Behavioural
   science
   Seeks to measure, explain, & sometimes change the
   behaviour of humans and other animals. Studying and
   attempting to understand individual behaviour.
   Focus on the individual by studying the social system in
   which individuals fill their roles. Studies people in
   relation to other human beings.
   An area within psychology, but it blends concepts
   from psychology and sociology. Focuses on the
   influence of people on one
   Psychology
   Sociology
   Social psychology
   The study of societies to learn about human beings and their activities.
   Anthropologists’ work on cultures and environments, for instance, has
   helped us understand differences in fundamental values, attitudes, and
   behaviour between people in different countries and within different
   organizations.
   Studies the behaviour of individuals and groups within a political
   environment. Specific topics of concern include structuring of
   conflict, allocation of power, and the manipulation of power for
   individual self-interest.
   Anthropology
   Political science
   Contribution
   Learning
   Motivation
   Perception
   Training
   Leadership effectiveness
   Job satisfaction
   Individual decision making
   Performance appraisal
   Attitude measurement
   Employee selection
   Work design
   Work stress
   Group dynamics
   Work teams
   Communication
   Power
   Conflict
   Intergroup behaviour
   Formal organization theory
   Organizational technology
   Organizational change
   Organizational culture
   Behavioural change
   Attitude change
   Communication
   Group processes
   Group decision making
   Comparative values
   Comparative attitudes
   Cross-cultural analysis
   Organizational culture
   Organizational environment
   Conflict
   Power
   Intraorganizational politics
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Unit of
   analysis
   Individual
   Group
   Organization
   system
   Output
   Study of
   Organizational
   Behaviour
   Competing Values Framework
   (CVF)
   • CVF model is a useful tool for understanding and
   characterizing organizational behaviors and beliefs.
   • It is organized along two major dimensions: – Organizational focus (internal vs. external) – Versatility (stability vs. flexibility)
   • the two dimensions create four quadrants of
   effectiveness indicators (i.e., what people think is most
   important in an organization’s performance).
   Internal Focus
   Flexibility
   Control
   External Focus
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Added by Dr. R. Orban
   Competing Values Framework
   (CVF) – cont.
   • These beliefs can be mapped to each quadrant
   based on weight, and the resulting graph
   represents what is most valued in an organization.
   • It is important for leaders to understand what
   behaviors and values they are seeking to change to
   get the behavioral results they seek.
   • CVF can help leaders understand the cultural shifts
   may be required for such a change.
   Internal Focus
   Flexibility
   Control
   External Focus
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson Education Canada Inc.
   Added by Dr. R. Orban
   Competing Values Framework
   (CVF) – cont.
   Flexibility
   Internal Focus
   toward employee needs and
   concerns and/or production
   processes and internal systems
   dynamic, allowing more teamwork and
   participation; seeking new opportunities for
   products and services
   stable, maintaining the status quo and
   exhibiting less change
   External Focus
   toward such factors as the
   marketplace, government regulations,
   and the changing social,
   environmental, and technological
   conditions of the future
   Control
   Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition.
   Copyright © 2004 Pearson