The qualitative study conducted by Raffray et al. (41) revealed 
that healthcare workers had difficulty in preparing the family 
about discharge from the NICU, diaper use, bathing the baby, 
umbilical cord care, feeding the baby, skin-to-skin contact, and 
recognition of normal and abnormal states of baby's crying.Batman and Seker (42) used web-based education given by 
health personnel to prepare parents for discharge and found that 
the intervention increased the self-confidence and decreased the 
anxiety levels of parents with infants born preterm.