o The team ' s communications plan included a Web site dedicated to public concerns.Project Monitoring and Controlling 
Monitoring and controlling is the process of measuring progress toward project objectives, monitoring deviation from the plan, and taking corrective action to match progress with the plan.TABLE 3-13 Monitoring and controlling processes and outputs 
Knowledge Area 
Monitoring and 
Controlling Process Outputs 
Project Integration 
Management 
Monitor and control project work 
Change requests 
Work performance reports 
Project management plan updates 
Project documents updates 
Perform integrated change control 
Approved change requests 
Change log 
Project management plan updates 
Project documents updates 
Project Scope Management 
Validate scope Accepted deliverables 
Change requests 
Work performance information 
Project documents updates 
Control scope 
Work performance information 
Change requests 
Project management plan updates 
Project documents updates 
Organizational process assets updates 
Project Time Management Control schedule Work performance information 
Schedule forecasts 
Change requests 
Project management plan updates 
Project documents updates 
Organizational process assets updates 
Project Cost Management Control cost Work performance information 
Cost forecasts 
Change requests 
Project management plan updates 
Project documents updates 
Organizational process assets updates 
Project Quality 
Management 
Control quality Quality control measurements 
Validated changes 
Validated deliverables 
Work performance information 
Change requests 
Project management plan updates 
Project documents updates 
Organizational process assets updates ( continued ) 115 
The Project Management Process Groups: A Case Study 
Copyright 2012 Cengage Learning.Table 3-13 lists the knowledge areas, monitoring and controlling processes, and outputs, according to the PMBOK (R) 
Guide, Fifth 
Edition .o The team recognized the value of hiring high-quality experts, such as archi- tects, engineers, lawyers, and urban planners.They were originally using a company template for progress reports, but Erica found that by modifying the old template, she received better informa- tion to help her team work more effectively.