لخّصلي

Operations management is the management of processes that transform inputs into goods and services that add value for the customer.In the market, stimulating economic growth leads to creating job opportunities for youth and overcoming unemployment, overcoming challenges, the most important of which are restrictions imposed on the movement of goods by the occupation and lack of resources and financing, and achieving sustainable development through the effective and rational use of resources.By applying operations management practices effectively, Palestinian markets can enhance their efficiency by creating an effective work environment, improve the quality of services provided to customers, and increase their competitiveness by meeting customers' needs well.Operations management aims to achieve integration between the various departments of the organization to ensure efficient and effective workflow.Improve efficiency: Using resources efficiently and effectively to achieve the organization's goals and thus reduce waste and reduce costs.Improving quality: Monitoring processes, identifying weak points, and taking corrective action.2.3.4.

Operations management is the management of processes that transform inputs into goods and services that add value for the customer. The goal of operations management is to maximise efficiency while producing goods and services that effectively fulfill customer needs
Operations management is one of the most important functions in any organization, whether it is a manufacturing company, a commercial company, or even a non-profit organization. Operations management aims to achieve integration between the various departments of the organization to ensure efficient and effective workflow. It plays a vital role in:

1. Improve efficiency:
   Using resources efficiently and effectively to achieve the organization's goals and thus reduce waste and reduce costs.
   Which leads to increased profits and improved competitiveness of the organization.


2. Increase productivity: by improving processes and increasing production speed. Thus, it leads to increased production and improved customer satisfaction.


3. Improving quality: Monitoring processes, identifying weak points, and taking corrective action. High quality can increase customer satisfaction and improve an organization's reputation.


4. Improve customer satisfaction:
   Operations management aims to meet customer needs and provide products and services that meet their expectations. It includes understanding customer needs and developing processes to deliver an excellent customer experience.
   Operations management is essential to the success of any company or institution anywhere in the world, Including Palestine. By applying operations management practices effectively, Palestinian markets can enhance their efficiency by creating an effective work environment, improve the quality of services provided to customers, and increase their competitiveness by meeting customers’ needs well. It helps attract and retain customers and also provide distinctive and unique products to overcome competitors. In the market, stimulating economic growth leads to creating job opportunities for youth and overcoming unemployment, overcoming challenges, the most important of which are restrictions imposed on the movement of goods by the occupation and lack of resources and financing, and achieving sustainable development through the effective and rational use of resources.