Lakhasly

o Easier access to invoices anytime, anywhere through the website and app.o Maintaining and updating the e-invoicing system requires ongoing technical expertise and resources.o Electronic invoices provide valuable data on customer purchasing habits, which can be used to improve product offerings and marketing strategies.Opportunities Threats o The e-invoicing system can be used to send targeted promotions or marketing materials to customers based on their purchase history.o Reduces paper waste, deforestation, and greenhouse gas emissions associated with paper invoices.o E-invoicing can be integrated with H&M's loyalty program to offer additional benefits or rewards to customers who opt-in.o Eliminates printing and mailing costs associated with paper invoices.o Aligns with the growing trend towards paperless transactions and environmental responsibility.Reduced risk of losing physical copies.

• Easier access to invoices anytime, anywhere through the website and app. Reduced risk of losing physical copies.
• Easier expense tracking and purchase history management. Potentially faster access to information for returns or exchanges.
• Eliminates printing and mailing costs associated with paper invoices. Streamlines bill management and storage processes.
• Reduces paper waste, deforestation, and greenhouse gas emissions associated with paper invoices. Aligns with H&M's commitment to sustainability.
• Reaches a wider audience and caters to H&M's multicultural customer base. • Not all customers may be comfortable transitioning to a digital format. Technical difficulties or lack of internet access could be barriers.
• Security Concerns: Customers might be apprehensive about the security of their financial information stored electronically.
• The reliability of the e-invoicing system is crucial. System outages or glitches could disrupt customer access to invoices.
• Developing and implementing the new e-invoicing system may require an upfront investment in technology and resources.
Opportunities Threats
• The e-invoicing system can be used to send targeted promotions or marketing materials to customers based on their purchase history.
• Electronic invoices provide valuable data on customer purchasing habits, which can be used to improve product offerings and marketing strategies.
• E-invoicing can be integrated with H&M's loyalty program to offer additional benefits or rewards to customers who opt-in.
• Aligns with the growing trend towards paperless transactions and environmental responsibility. • Competitors who adopt e-invoicing first may gain a competitive advantage in customer experience.
• New regulations regarding electronic invoicing could require H&M to adapt the system.
• Maintaining and updating the e-invoicing system requires ongoing technical expertise and resources.