لخّصلي

The methodology applied in the implementation of the ISO 9001:2015 Lead Auditor Preparation Training Program was grounded in a structured, competency-based approach that ensured a balance between theoretical understanding and practical auditing application.This methodology ensured a participant-centered, practice-oriented learning experience, combining expert facilitation, structured assessment, and ongoing feedback to enhance participants' competence and confidence in performing ISO 9001:2015 auditing tasks in real organizational contexts.The sessions were structured to progressively build participants' knowledge -- starting from the principles of quality management systems and ISO 9001:2015 clauses, moving into audit planning and execution, and concluding with nonconformity reporting and corrective action analysis.Finally, participants engaged in individual one-to-one evaluations, during which each trainee analyzed a case study and completed a Nonconformity Report (NCR) form to demonstrate their analytical and reporting competency.The training was conducted over five consecutive days at the Ayass Hotel venues in Amman, combining classroom instruction with practical exercises, simulations, and one-to-one evaluations.Furthermore, a final evaluation form was distributed to capture participants' overall feedback regarding the training content, trainer performance, venue suitability, and the program's impact on their professional development.A subject-matter expert in ISO auditing developed the comprehensive training materials, including the pre- and post-assessment tools, the Lead Auditor examination form, and multiple audit case scenarios.The training methodology emphasized experiential and interactive learning, enabling participants to apply theoretical concepts to real audit scenarios.This evaluation provided valuable insights into participants' satisfaction levels and recommendations for future program enhancements.

The methodology applied in the implementation of the ISO 9001:2015 Lead Auditor Preparation Training Program was grounded in a structured, competency-based approach that ensured a balance between theoretical understanding and practical auditing application. The program was designed and executed through two key phases — preparation and implementation — with a strong focus on participant engagement, applied learning, and measurable development outcomes.
A subject-matter expert in ISO auditing developed the comprehensive training materials, including the pre- and post-assessment tools, the Lead Auditor examination form, and multiple audit case scenarios. These materials were created to align with international auditing standards and the ISO 19011:2018 guidelines for auditing management systems, ensuring the program’s content quality and credibility.
The training was conducted over five consecutive days at the Ayass Hotel venues in Amman, combining classroom instruction with practical exercises, simulations, and one-to-one evaluations. The sessions were structured to progressively build participants’ knowledge — starting from the principles of quality management systems and ISO 9001:2015 clauses, moving into audit planning and execution, and concluding with nonconformity reporting and corrective action analysis.
The training methodology emphasized experiential and interactive learning, enabling participants to apply theoretical concepts to real audit scenarios. Techniques such as group discussions, role-playing, case study analysis, brainstorming, and NCR form simulations were utilized to reinforce learning and develop critical auditing skills.
The program commenced with a welcome and orientation session designed to break barriers and establish a collaborative learning environment. Participants were introduced to the course objectives, learning expectations, and program methodology. The first session also included a pre-assessment evaluation to identify participants’ baseline knowledge and tailor engagement accordingly.
To ensure participant involvement and continuous improvement, a WhatsApp group was created for daily communication, updates, and instant feedback throughout the program. Additionally, an early satisfaction evaluation was conducted after the first day to measure participants’ comfort with the training environment, delivery style, and course relevance.
At the conclusion of the program, participants completed a post-test assessment to measure the improvement in their knowledge and understanding compared to the initial pre-assessment. They also took the Lead Auditor Exam, which featured scenario-based questions to evaluate their practical understanding of ISO 9001:2015 requirements and audit processes.
Furthermore, a final evaluation form was distributed to capture participants’ overall feedback regarding the training content, trainer performance, venue suitability, and the program’s impact on their professional development. This evaluation provided valuable insights into participants’ satisfaction levels and recommendations for future program enhancements.
Finally, participants engaged in individual one-to-one evaluations, during which each trainee analyzed a case study and completed a Nonconformity Report (NCR) form to demonstrate their analytical and reporting competency. Upon successful completion of the program, participants received Certificates of Attendance, recognizing their full participation and qualification to pursue the Lead Auditor Certification Exam in the future.
This methodology ensured a participant-centered, practice-oriented learning experience, combining expert facilitation, structured assessment, and ongoing feedback to enhance participants’ competence and confidence in performing ISO 9001:2015 auditing tasks in real organizational contexts.