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It's important that you understand how your product functions, and the specific features that will help solve any problems your customers may have.Questions a new Sales Manager should reply - Sales Beginner Tips Your customers usually aren't interested in the more technical aspects of your product.Go through all the product demo videos and support documents that are available.A thorough understanding of the product doesn't just make you a more confident cheerleader of what you're selling.To what extent is your product customizable?It also helps you get to the root of your customer's pain points and allows you to quickly and thoroughly map your product to your customer's needs.
It’s important that you understand how your product functions, and the specific features that will help solve any problems your customers may have. After all, you’re the ambassador of the product — if you don’t use it, why should anyone buy it from you?
Go through all the product demo videos and support documents that are available. Try to understand the purpose of each feature and exactly what problem it is designed to address.
Some basic questions for which you need to provide great answers to your customers are:
I have a problem. Does your product offer a feature to help solve it?
What kind of technology would I need to access those features?
To what extent is your product customizable?
Will I receive any kind of support or sales training?
How much is this going to cost me?
Questions a new Sales Manager should reply - Sales Beginner Tips
Your customers usually aren’t interested in the more technical aspects of your product. They want to know how the product can make their life easier immediately. A thorough understanding of the product doesn’t just make you a more confident cheerleader of what you’re selling. It also helps you get to the root of your customer’s pain points and allows you to quickly and thoroughly map your product to your customer’s needs.
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