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Effective communication between healthcare providers and patients is a fundamental aspect of providing good quality medical services.Additionally, it seeks to identify effective strategies for enhancing trust between patients and healthcare providers within the Saudi healthcare system, while respecting cultural and societal valuesIn Saudi Arabia, where cultural norms and societal expectations play a significant role in shaping patient behavior, barriers to patient honesty in healthcare settings remain critical concern among health care providers.Researchers have shown that a breakdown in communication can lead to a loss of trust, negatively impacting patient adherence to treatments, healthcare outcomes, and even increasing the financial burden on healthcare system (Lerch et al.,2024).This lack of transparency can have a profound impact on healthcare outcomes, resulting in misdiagnoses, delayed treatments, and decreased patient satisfaction.However, achieving open and truthful exchanges can be challenging particularly in context of diverse cultural, social, and psychological factors.Moreover, healthcare providers may face increased patient complaints or dissatisfaction due to perceived communication failures.
Effective communication between healthcare providers and patients is a fundamental aspect of providing good quality medical services. The central to effective communication is honesty, as it enables healthcare providers to offer accurate diagnosis and develop treatment plans. However, achieving open and truthful exchanges can be challenging particularly in context of diverse cultural, social, and psychological factors. In Saudi Arabia, where cultural norms and societal expectations play a significant role in shaping patient behavior, barriers to patient honesty in healthcare settings remain critical concern among health care providers. Although advancement in healthcare technology and tools have been made, the patient-providers relationship in Saudi Arabia remains fundamentally based on human interaction, trust, and mutual respect.
These aspects are primary to help in creating trust environment in which patient feels comfortable and empowered to share personal and medical information without fear of judgment or breach of privacy. However, honesty can be hindered by furious factors, including and not limited to cultural belief, concern about privacy, and fear of stigmatization, all of which are particularly pronounced in the healthcare context. Researchers have shown that a breakdown in communication can lead to a loss of trust, negatively impacting patient adherence to treatments, healthcare outcomes, and even increasing the financial burden on healthcare system (Lerch et al.,2024). Moreover, healthcare providers may face increased patient complaints or dissatisfaction due to perceived communication failures. Therefore, traditional values and social norms significantly influence how patients perceive healthcare providers and their willingness to disclose sensitive information. In
Saudi Arabia, cultural expectations surrounding modesty, privacy, and family involvement in decision-making often lead patients to withhold critical details about their health. This lack of transparency can have a profound impact on healthcare outcomes, resulting in misdiagnoses, delayed treatments, and decreased patient satisfaction. As a result, this study aims to explore the challenges patients face in building and maintaining trust with their caregivers. Additionally, it seeks to identify effective strategies for enhancing trust between patients and healthcare providers within the Saudi healthcare system, while respecting cultural and societal values
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