Lakhasly

CRITICAL SUCCESS FACTORS FOR ERP SYSTEM IMPLEMENTATION TO SUPPORT FINANCIAL FUNCTIONS Ayogeboh Epizitone, ICT and Society Research Group, Durban University of Technology Oludayo. O. Olugbara, ICT and Society Research Group, Durban University of Technology ABSTRACT Implementation of enterprise resource planning systems is a complex technological and organizational business undertaking that requires the knowledge of a process approach to overcome its implementation constraints. The purpose of this study is to determine factors that are considered critical for successful implementation of enterprise resource planning systems within the financial system of an organization. To achieve this, it is necessary to first identify common factors impacting on enterprise resource planning system implementation and thereafter ascertain whether the identified factors are applicable to financial systems. With these factors forming precursor, this study performs an exploration of enterprise resource planning systems to support financial business process. In aggregate, 205 common factors have been identified from 127 studies, of which 20 dominance factors are presented in this paper. The common factors are then ranked based on median statistics to select top 6 critical success factors that are succinctly discussed within the context of a financial system. Keywords: Enterprise Resource, Financial Function, Higher Education, Success Factor. INTRODUCTION The deployment of Enterprise Resource Planning (ERP) system has been substantively beneficial to many organizations. However, not without constraints such as inappropriate usage, failed system implementation and real-time challenges. In an ERP environment, there has been a significant transformation of titanic business financial roles with certain financial functions not supported. The purpose of this research is to identify successful factors of ERP system implementation that are important for supporting financial functions in the salary unit of Higher Education Institution (HEI) as a concerted effort to minimize the high failure rate of ERP implementation in developing countries. This study conducts a comprehensive exploratory literature review of Critical Success Factors (CSFs) of ERP system implementation that would support financial functions with respect to the following overarching objectives. 1. To identify a minimum set of critical success factors for ERP system implementation that would support financial functions. 2. To explore the significance of each critical success factor in a financial sub-system mediated by successful implementation. Exploratory study on several journal articles obtained from online databases, particularly those of the web of science were meticulously studied to identify CSFs of ERP systems