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Creating first impressions.Additionally, I play a crucial role in ensuring the hotel's security by monitoring guest arrivals and departures, verifying guest identities, and issuing room keys.This includes managing check-ins and check-outs, handling reservations, answering phone calls and inquiries, and assisting guests with any requests or issues they might have during their stay.Greeting guests with a warm and genuine smile, I made it my personal quest to ensure that each guest felt welcomed and valued from the very moment they stepped through the doors.
Creating first impressions. Greeting guests with a warm and genuine smile, I made it my personal quest to ensure that each guest felt welcomed and valued from the very moment they stepped through the doors. This aspect of my job was about more than politeness it was about conveying a message that Le Méridien was their home away from home, and we were there to cater to their needs.
My duties revolve around ensuring a seamless experience for guests during their stay. This includes managing check-ins and check-outs, handling reservations, answering phone calls and inquiries, and assisting guests with any requests or issues they might have during their stay.
Additionally, I play a crucial role in ensuring the hotel's security by monitoring guest arrivals and departures, verifying guest identities, and issuing room keys. I am always vigilant and observant to ensure the safety and security of both guests and hotel property.
I'm adept at handling payments, processing invoices, and maintaining accurate records of guest information. I strive to provide exceptional customer service at all times, ensuring that guests have a pleasant and memorable experience during their stay.
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